Welcome About Us What We Do For You For Business For Individuals For Young People For Communities Service Redundancy Case Studies Customers Contact         "I felt that the course was outstanding and really helped me with my options when considering my future career. The instructors were very engaging and made every part of the course extremely interesting and most of all, fun. What I gained from the course was a great degree of confidence and a massive motivational boost. I really feel that I now have the skills and confidence to go out and get the career and life that I want. " Tom Mulrooney The best people to tell you more about what we do and how we do it, are those we’ve worked with before. So here are our case studies detailing the experiences of our customers... 1. Case Study - Radeea Ali Following a visit to my local Jobcentre Plus for help, almost two weeks in, my advisor told me about the Yellow Brick Road and Prince’s Trust retail and customer service training program. As I had no experience in either of these, I signed up straight away and sent off my C.V., hoping and praying that I’d get a place. I heard from Cheryl and Natalie soon afterwards and went for an interview, then a taster day, and that’s when I knew I really wanted to be on the program for definite. So when I got a call from Cheryl saying I had a place on the program, it was the best feeling every. On the program I started off as my shy, quiet, self, but as it went on, with the help and guidance of Cheryl and Natalie I started to see a change in myself. My confidence started to soar and I felt that I could do whatever I put my mind to. There are no words to describe how much Cheryl and Natalie have helped me find myself, seeing two people have faith in me the way they did made me want to work at my best as I didn’t want to let them down. The person I am today is largely to do with both Cheryl and Natalie and the way they delivered this program. Wherever my life may take me, I will never forget that without them, I wouldn’t have taken these steps now. I am starting work soon as a customer service/admin assistant at the Burnley Jobcentre. I have a few projects starting up and most importantly I have found my passion for writing again. I know this program is one of the best things that has ever happened to me and I would recommend it to any young person as it helped me decide who I want to be and what I want to do; and I am positive it will do the same for others. Radeea Ali.   Address. Yellow Brick Road Training & Development Ltd . The Foundry . 9 Lydia Ann Street . Liverpool . L1 5PW Tel. 0151 708 3302 Fax. 0151 709 7657 Email. Info@yellowbrickroadtraining.com Company No. 5813313